Terms of Service

Last updated: October 1, 2026

1. Who we are and what these Terms cover

The website at https://www.creobee.com and the app behind it (together the “Service”) are provided by Creobee, based in Türkiye (“Creobee”, “we”, “us”). These Terms of Service (“Terms”) are a contract between you and us. You accept them when you create an account, sign in, buy a plan or credits, or otherwise use the Service. If you do not accept them, do not use the Service.

If you use the Service for a company or another organisation, you confirm that you are authorised to accept these Terms for it, and “you” includes that organisation. How we handle personal data is explained in our Privacy Policy and, for people in Türkiye, our PDPL notice.

2. Who may use Creobee

• You must be at least 18 years old and able to enter into a binding contract.
• Creobee is a tool for businesses and professionals. By using it you confirm that you use it for the purposes of your trade, business, craft or profession. If mandatory law nevertheless treats you as a consumer, the rules in these Terms that mention consumers apply to you, together with the protections that law gives you.
• You may not use the Service if you are barred from receiving it under the laws of Türkiye or any other applicable country, or if you are on a government sanctions list or located in a country subject to comprehensive sanctions.

3. Your account

• Give us accurate information and keep your email address current.
• You sign in with a link sent to your email or with Google. Anyone who can read your inbox or use your Google account can sign in as you, so keep those secure. You are responsible for everything done through your account.
• Tell us at support@creobee.com straight away if you think someone else has used your account.
• One person, one account. Accounts may not be shared, sold or transferred.

4. What we do not promise

• We do not promise any result from using the Service: not followers, reach, engagement, leads, sales or any other outcome. Social networks decide who sees what.
• We keep improving the Service, so its features and limits may change. If we remove a core feature of a paid plan during a billing period you have paid for, you may cancel and we will refund the unused part of that period.
• Features we label as beta or early access may be unfinished, and may change or end.

5. AI-written content

The text of every post is produced by AI based on what you tell us. AI output can be inaccurate, incomplete, out of date, inappropriate, or similar to text produced for other people. It is not unique to you and it is not professional advice of any kind (legal, medical, financial, tax or otherwise).

• You must review every post before you download, schedule or publish it. The decision to publish is yours alone, and so is the responsibility for each post being true, lawful and fair to others.
• That includes the rules that apply to your posts: advertising and consumer protection law, disclosure of paid partnerships and ads, rules on health, financial and environmental claims, prices and promotions, contests and giveaways, and each platform's own policies.
• Do not enter other people's personal data, sensitive data (such as health information) or confidential information you are not allowed to share into the Service.
• We do not use your content to train AI models.

6. Your content and the posts you make

“Your Content” means everything you give the Service (your brand brief, logos, background images and edits) and the posts you create with it.

• You keep your rights. As between you and us, you own the posts you create, to the extent the law allows anyone to own them. In some countries text or images generated by AI are not protected by copyright, so we cannot promise that you can stop others from using similar material. Our preset material and design elements stay ours or our licensors' (see section 7).
• The permission you give us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit (including to the service providers listed in our Privacy Policy), render, resize and reformat Your Content, and to publish it to the accounts you connect when you schedule it, only as needed to provide, secure and improve the Service. The licence ends when you delete the content or your account, except for copies in backups for a limited time and posts already published on third-party platforms, which those platforms control.
• Your promise to us. You confirm that you own or have permission to use everything you upload (including logos, trademarks, photos and anyone's name or image), and that Your Content and your posts do not infringe anyone's rights or break any law or platform rule.
• We do not review content in advance, but we may remove or refuse content, or disable a feature for it, if we reasonably believe it breaks these Terms or the law, or after a valid legal notice. To report content, write to support@creobee.com.

7. Our service and preset material

The Service itself, its software, design, templates and preset material, and our brand (the Creobee name and bee logo) belong to us or our licensors. You may use preset material only as part of the posts you make with Creobee, not on its own. These Terms give you no other rights in them.

8. Acceptable use, security and illegal content

You may not use the Service to:

• break any law, or infringe anyone's intellectual property, privacy, personality or publicity rights;
• create or publish content that is illegal, defamatory, fraudulent, harassing, hateful, violent, extremist or sexually explicit, or that sexualises or endangers minors;
• mislead people: fake reviews or testimonials, false or unsupported health, financial or product claims, undisclosed advertising, or false information about elections or public health;
• impersonate a person, business or brand, or use a logo or trademark you have no right to use;
• send spam, or break the terms or rules of any social platform;
• create more than one account to get more starter posts, share an account, or resell, rent or white-label the Service without our written permission;
• use the Service to build a competing product.

If you break these rules we may remove content, cancel scheduled posts, and suspend or close your account without notice.

Nothing illegal

Nothing illegal may be created, stored, scheduled or published with Creobee, and we do not tolerate it. You alone are responsible for the content you create. We do not check content in advance, as a hosting provider is not required to under Turkish Law No. 5651, but when we learn of illegal content or illegal use, we remove it, may close the account without a refund, keep the related records, and report it and share those records with the competent authorities, such as the police, prosecutors and courts. We also share information whenever an authority lawfully asks for it.

Attacks on the Service

You may not, and may not help anyone else to:

• access, or try to access, the Service, its systems, or other users' accounts or data without permission;
• probe, scan or test it for weaknesses, or get around its security, sign-in, limits, credits or bot checks;
• overload or disrupt it, for example with denial-of-service attacks or automated requests, or scrape it;
• reverse engineer, decompile or copy its software, except where the law expressly allows;
• upload malware or anything designed to harm systems or people.

We monitor the Service for abuse. If you attack it or try to, we will block your access at once, without notice or refund; keep the records of what happened, such as accounts, IP addresses and logs; report it to the authorities, including as a crime under articles 243 and 244 of the Turkish Criminal Code and the equivalent laws of your country; and pursue every civil and criminal remedy available to us, including compensation for the damage and for the cost of investigating and repairing it. If you come across a security weakness, the only acceptable thing to do is to report it to support@creobee.com without using it or looking at anyone's data.

9. Starter posts

Every new account gets 3 starter posts free of charge, with no card needed. They are given once per person, are never refilled, have no cash value and cannot be transferred. We may change or stop the starter offer for new accounts at any time. Starter posts are a free trial of the Service and are provided as is.

10. Plans, billing and credits

Our merchant of record

Purchases are processed by Lemon Squeezy, our online reseller and merchant of record. It runs the checkout, takes the payment, charges any sales tax or VAT, issues receipts and invoices and processes refunds. Its Buyer Terms and privacy policy also apply to your purchase. We never see your full card details.

Subscriptions

• Our plans (Solo, Autopilot and Pro) are billed monthly in advance, in US dollars, at the price shown at checkout. A plan renews automatically every month and is charged again until you cancel it.
• You can cancel at any time from your dashboard or the billing portal. Cancelling stops the next renewal; your plan stays active until the end of the period you have paid for, and that period is not refunded except under section 11 or where the law requires it.
• Upgrades and downgrades are made through the billing portal, which prorates the price. Credits you have already used in the period carry over to the new plan.
• We may change prices for future billing periods. We will email you at least 30 days before a new price applies to your subscription; if you do not agree, cancel before it takes effect.
• If a payment fails, Lemon Squeezy may retry it, and paid features may be paused until the payment succeeds. If you dispute a charge you authorised with your bank instead of contacting us, we may suspend your account while the dispute is open.

Credits

• One credit makes one post (its text and image). A credit is used when the post's text is written. If a post fails because of a problem on our side, write to us and we will look at restoring the credit.
• Plan credits are given at the start of each billing period and do not roll over: unused credits end when the period ends.
• A one-time pack (30 credits) needs an active plan. Its credits are added to your current billing period and expire at your next renewal or when your plan ends, whichever comes first.
• Credits have no cash value and cannot be sold, transferred or exchanged for money.

11. Money-back guarantee and refunds

• 7-day money-back guarantee. If you are not happy, email support@creobee.com from your account's email address within 7 days of a charge (a first payment, a renewal or a credit pack) and we will refund that charge in full. Lemon Squeezy returns the money to your original payment method; how long it takes to reach you depends on your bank.
• When a charge is refunded, the plan period and credits it paid for may end at once, and posts scheduled under that plan may be cancelled.
• After 7 days, payments are non-refundable, except as these Terms say or where mandatory law requires otherwise.
• We may decline a refund for repeated purchase-and-refund cycles, or for an account closed for breaking section 8.
• Statutory withdrawal rights. The Service is a digital service that starts as soon as you pay, and by buying you ask us to start it immediately. If you are a consumer with a legal right of withdrawal, you acknowledge that, where the law allows, that right ends once the service has been performed or the supply of digital content has begun, and that where it does not end you may have to pay for what you used. This does not take away any right that mandatory law gives you, and the money-back guarantee applies in addition to it.

12. Social publishing

The Autopilot plan lets you schedule and publish posts to social accounts you connect, up to 100 scheduled posts per billing period across up to 10 connected accounts, up to 45 days ahead. The Pro plan lets you schedule and publish posts to social accounts you connect, up to 500 scheduled posts per billing period across up to 15 connected accounts, up to 90 days ahead. It also lets you schedule images you upload yourself, which count towards the same scheduled posts.

Who does what

• Publishing is provided through Post For Me, an independent third-party service (the “Publishing Provider”). When you connect a social account, you authorise the social platform to give the Publishing Provider access to that account, and you instruct the Publishing Provider and us to publish the posts you schedule, at the times you choose, on your behalf.
• The access to your connected accounts (the platforms' access tokens, and a Bluesky app password if you enter one) is held by the Publishing Provider, not by Creobee. We keep only a reference to each connected account (its platform, name and identifier) and the status of your posts.
• The Publishing Provider's terms and privacy policy, and the terms of each social platform, apply to your use of publishing. You must follow each platform's rules, and you may connect only accounts you are authorised to publish to (for a client's account, with the client's permission).

Security and responsibility

The security, availability and conduct of the Publishing Provider's systems, including how it stores and protects the access to your accounts, are the responsibility of the Publishing Provider, and the security and conduct of each social platform are the responsibility of that platform. To the fullest extent the law allows, Creobee is not liable for any loss or damage caused by:

• unauthorised access to, a security incident at, or a failure, outage, delay, change or discontinuation of the Publishing Provider or a social platform;
• a platform rejecting, removing, limiting, cropping or altering a post, or suspending or restricting your account;
• a connection that expires or is revoked, by you, the platform or the Publishing Provider.

If you think a connected account has been compromised: disconnect it in Creobee, revoke the access in the platform's own settings, change your password (for Bluesky, delete the app password) and tell us at support@creobee.com.

Scheduled posts

• We do not guarantee that a post will be published at a particular time, or at all, or that it will look exactly like the preview. Platforms may crop images and shorten or format captions.
• Posts you schedule are published automatically, so you remain responsible for them when they go out. You can cancel a scheduled post until it is published. Check your schedule.
• To let the platform fetch the image, a scheduled post's image is stored at a public link that cannot be guessed, and is deleted 30 days after the post is finished.
• If your plan ends, is refunded, or stops including publishing, posts that have not yet gone out are cancelled. A post already being published at that moment finishes.
• We may change the Publishing Provider. If we do, we will update these Terms and our Privacy Policy, and you may have to reconnect your accounts.

13. Third-party services

The Service relies on third-party services, including the providers listed in our Privacy Policy, Google sign-in and the social platforms you connect. Their services are governed by their own terms, and to the extent the law allows we are not responsible for them. Links to other websites are provided for convenience; we do not control those sites.

14. Feedback

If you send us ideas or suggestions, we may use them freely and without paying you, and we are under no obligation to use them.

15. Availability, support and backups

• We work to keep the Service running, but it may be interrupted by maintenance, outages, attacks or failures at our providers. We offer no service level or uptime guarantee.
• Support is by email at support@creobee.com. We aim to reply quickly, but there is no guaranteed response time.
• The Service is not a backup service. Download the posts you want to keep and keep your own copies of your logos and images.
• If we shut down the Service or a paid plan, we will tell you by email at least 30 days in advance where we can, and refund the unused part of any period you have paid for.

16. Suspension and termination

• You may stop using the Service at any time. Cancel your plan from your dashboard, and email us from your account's address if you want your account and data deleted.
• We may suspend or close your account, at once where that is reasonably necessary, if you seriously or repeatedly break these Terms, if the law requires it, in case of fraud or abuse, or if your use exposes us, other users or third parties to risk or liability. Otherwise we will give you notice. If we close your account without such a reason, we refund the unused part of any period you have paid for.
• When your account closes, your access ends and your data is deleted as our Privacy Policy describes. The sections of these Terms that by their nature should continue (including sections 6, 7 and 17 to 22) continue to apply.

17. Disclaimers

To the fullest extent the law allows, the Service, the starter posts, the free tools, the AI output and all other content are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free operation. We do not warrant that output is accurate, unique, suitable or lawful for your intended use or free of third-party rights, or that any platform will accept a post. This does not affect any warranty that mandatory law gives you and that cannot be excluded.

18. Limitation of liability

• What we never exclude. Nothing in these Terms limits liability that cannot be limited by law, including liability for intent or gross negligence (Turkish Code of Obligations, article 115), for death or personal injury, or under mandatory consumer protection law.
• Indirect loss. Otherwise, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business, goodwill, followers, reputation, data or content, or for loss caused by Your Content, the posts you publish, third-party services or social platforms, even if the loss was foreseeable.
• Cap. Otherwise, our total liability for all claims arising from or relating to the Service or these Terms is limited to the greater of the amounts you paid for the Service in the 12 months before the event giving rise to the claim, and 50 US dollars.
• Free services. For the starter posts and the free tools, which we provide free of charge, we are liable only for intent and gross negligence, to the extent the law allows.
• Claims against Creobee only. To the extent the law allows, any claim relating to the Service may be brought only against Creobee, and not personally against the people who own, run or work on it.
• These limits reflect a fair allocation of risk for a low-priced service, and they apply to the fullest extent the law allows.

19. Indemnity

To the extent the law allows, you will compensate and hold harmless Creobee and the people who own and work on it against third-party claims, fines, damages, losses and costs (including reasonable lawyers' fees) that result from Your Content, the posts you create, schedule or publish, your use of connected accounts, your breach of these Terms, the law or a platform's terms, or your infringement of anyone's rights, in each case to the extent the claim results from your fault or from content you provided. We will tell you about such a claim promptly and let you take part in defending it.

20. Changes to these Terms

We may change these Terms at any time. The version on this page, dated at the top, is the one that applies. If you keep using the Service after a change, the new Terms apply to you; if you do not agree with them, stop using the Service and cancel your plan.

21. Governing law and disputes

• Turkish law. These Terms, and any dispute or claim arising from or relating to them or the Service, are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
• Talk to us first. Before going to court, write to support@creobee.com and give us 30 days to resolve the matter, without prejudice to any mandatory mediation or other step Turkish law requires.
• Courts. If you use the Service as a merchant or business, the courts and enforcement offices of Samsun have exclusive jurisdiction. If you are a consumer in Türkiye, you may apply to the consumer arbitration committee or consumer court competent under Consumer Protection Law No. 6502. If you are a consumer living outside Türkiye, nothing in these Terms takes away the protection of the mandatory rules of the country where you live, or your right to bring proceedings where those rules allow.
• Individual claims only. To the extent the law allows, disputes are resolved on an individual basis. You agree not to bring or take part in a class, collective or representative action against us, and you waive any right to a jury trial.
• Records as evidence. Our electronic records (such as database entries, logs and emails) are evidence of your use of the Service within the meaning of article 193 of the Turkish Code of Civil Procedure. You may always prove otherwise.

22. General

• Entire agreement. These Terms, our Privacy Policy and the plan details shown at checkout are the whole agreement between you and us about the Service.
• Transfer. We may transfer these Terms, and our rights and obligations under them, to a company we control or to anyone who takes over the Service (for example when the business is incorporated, merged or sold), and you agree to that transfer in advance. You may not transfer your rights under these Terms without our written consent.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, such as outages at our providers or platforms, internet failures, attacks, natural disasters, war, epidemics, strikes or acts of government.
• Severability. If a court finds part of these Terms invalid, that part is limited to the minimum extent necessary and the rest stays in force.
• No waiver. If we do not enforce a right straight away, we have not given it up.
• Notices. We may send notices to your account's email address or show them in the Service. You send notices to support@creobee.com.
• Language. These Terms are written in English. If we provide a translation and the two differ, the English version applies, unless mandatory law requires otherwise.
• No partnership. Nothing in these Terms makes either of us the agent, partner or employee of the other.
• Trademarks. Instagram, Facebook, Threads, LinkedIn, Pinterest, Bluesky, TikTok and other names of third-party products are trademarks of their owners. Creobee is not affiliated with or endorsed by them.

23. Contact

Creobee, Türkiye. For questions about these Terms, write to support@creobee.com.